I have had concerns While using the Tech Support for the house Internet also so tough we put in around an hour or so handling a concern. I’ve been getting for months and months.

• I had been bounced among various agents, my calls had been disconnected, And that i gained inconsistent info relating to my agreement and special discounts.

We are sorry to hear about all these problems you've expert with both tech support and billing. Make sure you mail us a private message, and we’ll function to have you the aid and stick to-up needed to resolve these problems immediately.

Basically variety the main points of the inquiry within a information and it will be sent to a human agent. Messaging Here's asynchronous (non-Reside), so you're able to near the app or go about your day when the agent operates to discovering you a resolution.

I left Rogers to return to Telus for the reason that I thought from the guarantee of higher service and reasonable treatment, but this working experience is anything but.

I am requesting a clear breakdown of my agreement, such as all relevant discounts, and a good resolution to the issues I’ve expert. In addition, I check with that someone assessment the call recordings to be familiar with the inadequate cure I been given from various agents.

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If our reply solved your problem, remember to click Settle for as Answer to help Other individuals within the community.

Settled discussions will probably be closed and saved for 90 days, and will be accessed in the Message Centre within the My TELUS app. 

I will terminate the many services residence and mobile with Telus and notify my friends and family to take action, that was the worst working experience I obtained with Telus

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I've designed many cellphone calls, I've clicked on "Alternatively, you can Speak to our TELUS Management Workforce below".  done the shape, without any response, and completed A different form on MyTelus and in addition go no response.

Looks as if all we are able to do now could be air our grievances over a public forum in the hopes of somebody ready of authority can actually do Telus customer service anything about it.  

It is a enormous squander of your time and only makes an exceptionally annoyed customer right before they get to speak towards the CSR and now the CSR has to handle an previously pressured for their Restrict customer.